Please note that Business Verification is a process managed and decided 100% by Meta. We don’t have any influence over their decision making, or any way to influence the outcome or control anything on Meta’s platform.
Business Verification is Meta’s process for confirming that your company is a legitimate organization.
Once your business is verified, your WhatsApp Business account can unlock higher messaging limits and additional business features.
Without verification, your account may have restrictions such as:
Limited daily messaging capacity
Fewer phone numbers allowed on the account
Reduced access to advanced WhatsApp Business features
After your business is verified and your display name is approved by Meta, you may be able to:
Increase messaging limits over time
Respond to unlimited inbound customer conversations
Apply for an Official Business Account (blue checkmark)
Add more phone numbers to your WhatsApp Business account
Show your business name in chats instead of just a phone number
Meta may gradually increase your messaging capacity based on account quality and usage history.
Prepare the following information and documents:
Legal business name
Business address
Business phone number
Official website
Examples may include:
Business registration certificate
Tax registration document
Business license
Your website should clearly display:
Company name
Address
Contact details
The information on your website should match your legal business documents.
If Meta asks for email verification:
Use an email address connected to your company domain
Example: [email protected]
The domain should match your website
Go to Meta Business Manager and open the Security Center.
Select Start Verification and follow the prompts.
Enter your business details exactly as they appear on your legal documents.
Upload the requested verification documents.
Meta may ask you to confirm ownership through:
Email verification
Phone verification
Website/domain verification
Meta reviews most applications within a few business days, though some reviews can take longer.
Before verification, WhatsApp may limit your business to a smaller number of customer conversations per day.
Once verified, your account may gradually increase through higher messaging tiers based on:
Account quality
Customer engagement
Policy compliance
Each WhatsApp phone number has a display name.
Your display name should:
Match your business or brand
Be consistent with your website and documents
Follow Meta’s naming guidelines
Meta reviews all display names before approval.
Verification may be delayed or rejected if:
Business details do not match across documents
Your website is incomplete or inactive
The business email domain does not match your website
Documents are blurry or outdated
Your business category is restricted by Meta
No.
Business Verification confirms your business identity.
The blue checkmark (Official Business Account status) is a separate approval process managed by Meta.
Many businesses receive a decision within a few business days, but some reviews may take longer depending on Meta’s review process.
Yes, but unverified accounts may have lower limits on how many numbers can be added.
We can help guide you through the WhatsApp Business setup and verification process. Just get in touch with us or submit a support ticket.
